Shipping policy

Shipping

Shipping rates are calculated and shown at checkout.

All Haru Roasters' orders are roasted and packed in Sydney, and dispatched after a quality check. Every batch rests and is cupped before it's packed.

Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.

Please make sure your delivery address is correct when placing your order. Haru Roasters is not responsible for delays or failed delivery caused by an incorrect or incomplete address.

If your order arrives damaged, is missing an item, or you receive the wrong coffee, please contact me at hi@haruroasters.com.au as soon as possible, so I can make it right.